Global Customer-facing Technology Market Growth (Status and Outlook) 2020-2025
COVID-19, the disease it causes, surfaced in late 2019, and now had become a full-blown crisis worldwide. Over fifty key countries had declared a national emergency to combat coronavirus. With cases spreading, and the epicentre of the outbreak shifting to Europe, North America, India and Latin America, life in these regions has been upended the way it had been in Asia earlier in the developing crisis. As the coronavirus pandemic has worsened, the entertainment industry has been upended along with most every other facet of life. As experts work toward a better understanding, the world shudders in fear of the unknown, a worry that has rocked global financial markets, leading to daily volatility in the U.S. stock markets.
According to this latest study, the 2020 growth of Customer-facing Technology will have significant change from previous year. By the most conservative estimates of global Customer-facing Technology market size (most likely outcome) will be a year-over-year revenue growth rate of XX% in 2020, from US$ xx million in 2019. We give this scenario a XX% probability, where under the scenario the supply chain will start to recover and quarantines and travel bans will ease, over the Q2. Longer-term, the effect of COVID-19 will be felt throughout the year with some degree of harm done by the virus. Over the next five years the Customer-facing Technology market will register a XX% CAGR in terms of revenue, the global market size will reach US$ XX million by 2025.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer-facing Technology market by product type, application, key manufacturers and key regions and countries.
This study specially analyses the impact of Covid-19 outbreak on the Customer-facing Technology, covering the supply chain analysis, impact assessment to the Customer-facing Technology market size growth rate in several scenarios, and the measures to be undertaken by Customer-facing Technology companies in response to the COVID-19 epidemic.
Segmentation by product type:
Digital Devices
Transactional Devices
Experiential Devices
Segmentation by Application:
Banking, Financial Services, And Insurance (BFSI)
Retail
Travel and Hospitality
Automotive
Healthcare
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/players in the market. The key players covered in this report:
Samsung Electronics
Diebold Nixdorf
Sony
NEC Display Solutions
Advancing Retail & Technology (CART)
LG
Fujitsu Group
Panasonic
MobileDemand
Fabcon
In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.
Research objectives
To study and analyze the global Customer-facing Technology market size by key regions/countries, type and application.
To understand the structure of Customer-facing Technology market by identifying its various subsegments.
Focuses on the key global Customer-facing Technology players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Customer-facing Technology with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Customer-facing Technology submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
1 Scope of the Report
1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 What is the Impact of Covid-19 Outbreak On the Customer-facing Technology?
1.8.1 Optimistic Scenario: COVID-19 Is Contained by May or June, with Normalcy Returning to Global Operations Through the End of Q2.
1.8.2 Conservative Scenario: COVID-19 Remains Prevalent, with Continued Impacts Lasting Into Q4.
1.8.3 Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Global Customer-facing Technology Market Size in 2020, by Scenario
1.8.4 Corporate Strategy the Manufacturers Should Be Thinking About Right Now
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Customer-facing Technology Market Size 2021-2025
2.1.2 Customer-facing Technology Market Size CAGR by Region
2.2 Customer-facing Technology Segment by Type
2.2.1 Digital Devices
2.2.2 Transactional Devices
2.2.3 Experiential Devices
2.3 Customer-facing Technology Market Size by Type
2.3.1 Global Customer-facing Technology Market Size Market Share by Type (2021-2025)
2.3.2 Global Customer-facing Technology Market Size Growth Rate by Type (2021-2025)
2.4 Customer-facing Technology Segment by Application
2.4.1 Banking, Financial Services, And Insurance (BFSI)
2.4.2 Retail
2.4.3 Travel and Hospitality
2.4.4 Automotive
2.4.5 Healthcare
2.4.6 Others
2.5 Customer-facing Technology Market Size by Application
2.5.1 Global Customer-facing Technology Market Size Market Share by Application (2021-2025)
2.5.2 Global Customer-facing Technology Market Size Growth Rate by Application (2021-2025)
3 Customer-facing Technology Key Players
3.1 Date of Key Players Enter into Customer-facing Technology
3.2 Key Players Customer-facing Technology Product Offered
3.3 Key Players Customer-facing Technology Funding/Investment Analysis
3.4 Funding/Investment
3.4.1 Funding/Investment by Regions
3.4.2 Funding/Investment by End-Industry
3.5 Key Players Customer-facing Technology Valuation & Market Capitalization
3.6 Key Players Mergers & Acquisitions, Expansion Plans
3.7 Market Ranking
3.8 New Product/Technology Launches
3.9 Partnerships, Agreements, and Collaborations
3.10 Mergers and Acquisitions
4 Customer-facing Technology by Regions
4.1 Customer-facing Technology Market Size by Regions (2015-2020)
4.2 Americas Customer-facing Technology Market Size Growth (2015-2020)
4.3 APAC Customer-facing Technology Market Size Growth (2015-2020)
4.4 Europe Customer-facing Technology Market Size Growth (2015-2020)
5 Americas
5.1 Americas Customer-facing Technology Market Size by Countries (2021-2025)
5.2 Americas Customer-facing Technology Market Size by Type (2021-2025)
5.3 Americas Customer-facing Technology Market Size by Application (2021-2025)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
5.8 Key Economic Indicators of Few Americas Countries
6 APAC
6.1 APAC Customer-facing Technology Market Size by Regions
6.2 APAC Customer-facing Technology Market Size by Type (2021-2025)
6.3 APAC Customer-facing Technology Market Size by Application (2021-2025)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Regions
7 Europe
7.1 Europe Customer-facing Technology by Countries (2021-2025)
7.2 Europe Customer-facing Technology Market Size by Type (2021-2025)
7.3 Europe Customer-facing Technology Market Size by Application (2021-2025)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
7.9 Key Economic Indicators of Few Europe Countries
8 Market Drivers, Challenges and Trends
8.1 Market Drivers and Impact
8.1.1 Growing Demand from Key Regions
8.1.2 Growing Demand from Key Applications and Potential Industries
8.2 Market Challenges and Impact
8.3 Market Trends
8.4 Market Ecosystem and Roles
9 Key Investors in Customer-facing Technology
9.1 Company A
9.1.1 Company A Company Details
9.1.2 Company Description
9.1.3 Companies Invested by Company A
9.1.4 Company A Key Development and Market Layout
9.2 Company B
9.2.1 Company B Company Details
9.2.2 Company Description
9.2.3 Companies Invested by Company B
9.2.4 Company B Key Development and Market Layout
9.3 Company C
9.3.1 Company C Company Details
9.3.2 Company Description
9.3.3 Companies Invested by Company C
9.3.4 Company C Key Development and Market Layout
9.4 Company D
9.5 ……
10 Key Players Analysis
10.1 Samsung Electronics
10.1.1 Samsung Electronics Company Information
10.1.2 Customer-facing Technology Product Offered
10.1.3 Samsung Electronics Customer-facing Technology Market Size (2020 VS 2025)
10.1.4 Main Business Overview
10.1.5 Samsung Electronics Latest Developments
10.2 Diebold Nixdorf
10.2.1 Diebold Nixdorf Company Information
10.2.2 Customer-facing Technology Product Offered
10.2.3 Diebold Nixdorf Customer-facing Technology Market Size (2020 VS 2025)
10.2.4 Main Business Overview
10.2.5 Diebold Nixdorf Latest Developments
10.3 Sony
10.3.1 Sony Company Information
10.3.2 Customer-facing Technology Product Offered
10.3.3 Sony Customer-facing Technology Market Size (2020 VS 2025)
10.3.4 Main Business Overview
10.3.5 Sony Latest Developments
10.4 NEC Display Solutions
10.4.1 NEC Display Solutions Company Information
10.4.2 Customer-facing Technology Product Offered
10.4.3 NEC Display Solutions Customer-facing Technology Market Size (2020 VS 2025)
10.4.4 Main Business Overview
10.4.5 NEC Display Solutions Latest Developments
10.5 Advancing Retail & Technology (CART)
10.5.1 Advancing Retail & Technology (CART) Company Information
10.5.2 Customer-facing Technology Product Offered
10.5.3 Advancing Retail & Technology (CART) Customer-facing Technology Market Size (2020 VS 2025)
10.5.4 Main Business Overview
10.5.5 Advancing Retail & Technology (CART) Latest Developments
10.6 LG
10.6.1 LG Company Information
10.6.2 Customer-facing Technology Product Offered
10.6.3 LG Customer-facing Technology Market Size (2020 VS 2025)
10.6.4 Main Business Overview
10.6.5 LG Latest Developments
10.7 Fujitsu Group
10.7.1 Fujitsu Group Company Information
10.7.2 Customer-facing Technology Product Offered
10.7.3 Fujitsu Group Customer-facing Technology Market Size (2020 VS 2025)
10.7.4 Main Business Overview
10.7.5 Fujitsu Group Latest Developments
10.8 Panasonic
10.8.1 Panasonic Company Information
10.8.2 Customer-facing Technology Product Offered
10.8.3 Panasonic Customer-facing Technology Market Size (2020 VS 2025)
10.8.4 Main Business Overview
10.8.5 Panasonic Latest Developments
10.9 MobileDemand
10.9.1 MobileDemand Company Information
10.9.2 Customer-facing Technology Product Offered
10.9.3 MobileDemand Customer-facing Technology Market Size (2020 VS 2025)
10.9.4 Main Business Overview
10.9.5 MobileDemand Latest Developments
10.10 Fabcon
10.10.1 Fabcon Company Information
10.10.2 Customer-facing Technology Product Offered
10.10.3 Fabcon Customer-facing Technology Market Size (2020 VS 2025)
10.10.4 Main Business Overview
10.10.5 Fabcon Latest Developments
11 Research Findings and Conclusion
Tables and Figures
List of Tables
Table 1. Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Global Customer-facing Technology Market Size in 2020, by Scenario
Table 2. COVID-19: Measures to be Undertaken by Customer-facing Technology Companies
Table 3. Research Methodology
Table 4. Data Source
Table 5. Customer-facing Technology Market Size CAGR by Region (2021-2025) ($ Millions)
Table 6. Major Players of Digital Devices
Table 7. Major Players of Transactional Devices
Table 8. Major Players of Experiential Devices
Table 9. Global Market Size by Type (2021-2025) ($ Millions)
Table 10. Global Customer-facing Technology Market Size Market Share by Type (2021-2025)
Table 11. Global Customer-facing Technology Market Size by Application (2021-2025) ($ Millions)
Table 12. Global Customer-facing Technology Market Size Market Share by Application (2021-2025)
Table 13. Date of Global Key Players Enter into Customer-facing Technology Market
Table 14. Global Key Players Customer-facing Technology Product Offered
Table 15. Key Players Customer-facing Technology Funding/Investment ($ Millions)
Table 16. Funding/Investment by Regions
Table 17. Funding/Investment by End Industry
Table 18. Key Players Customer-facing Technology Valuation & Market Capitalization ($ Millions)
Table 19. Key Players Mergers & Acquisitions, Expansion Plans
Table 20. Customer-facing Technology New Product/Technology Launches
Table 21. Customer-facing Technology Industry Partnerships, Agreements, and Collaborations
Table 22. Customer-facing Technology Industry Mergers and Acquisitions
Table 23. Global Customer-facing Technology Market Size by Regions 2021-2025 ($ Millions)
Table 24. Global Customer-facing Technology Market Size Market Share by Regions 2021-2025
Table 25. Americas Customer-facing Technology Market Size by Countries (2021-2025) ($ Millions)
Table 26. Americas Customer-facing Technology Market Size Market Share by Countries (2021-2025)
Table 27. Americas Customer-facing Technology Market Size by Type (2021-2025) ($ Millions)
Table 28. Americas Customer-facing Technology Market Size Market Share by Type (2021-2025)
Table 29. Americas Customer-facing Technology Market Size by Application (2021-2025) ($ Millions)
Table 30. Americas Customer-facing Technology Market Size Market Share by Application (2021-2025)
Table 31. APAC Customer-facing Technology Market Size by Regions (2021-2025) ($ Millions)
Table 32. APAC Customer-facing Technology Market Size Market Share by Regions (2021-2025)
Table 33. APAC Customer-facing Technology Market Size by Type (2021-2025) ($ Millions)
Table 34. APAC Customer-facing Technology Market Size Market Share by Type (2021-2025)
Table 35. APAC Customer-facing Technology Market Size by Application (2021-2025) ($ Millions)
Table 36. APAC Customer-facing Technology Market Size Market Share by Application (2021-2025)
Table 37. Europe Customer-facing Technology Market Size by Countries (2021-2025) ($ Millions)
Table 38. Europe Customer-facing Technology Market Size Market Share by Countries (2021-2025)
Table 39. Europe Customer-facing Technology Market Size by Type (2021-2025) ($ Millions)
Table 40. Europe Customer-facing Technology Market Size Market Share by Type (2021-2025)
Table 41. Europe Customer-facing Technology Market Size by Application (2021-2025) ($ Millions)
Table 42. Europe Customer-facing Technology Market Size Market Share by Application (2021-2025)
Table 43. Key and Potential Regions of Customer-facing Technology
Table 44. Key Application and Potential Industries of Customer-facing Technology
Table 45. Key Challenges of Customer-facing Technology
Table 46. Key Trends of Customer-facing Technology
Table 47. Company A Company Details
Table 48. Companies Invested by Company A
Table 49. Company A Key Development and Market Layout
Table 50. Company B Company Details
Table 51. Companies Invested by Company B
Table 52. Company B Key Development and Market Layout
Table 53. Company C Company Details
Table 54. Companies Invested by Company C
Table 55. Company C Key Development and Market Layout
Table 56. Company C Company Details
Table 57. Companies Invested by Company C
Table 58. Company C Key Development and Market Layout
Table 59. Samsung Electronics Basic Information, Head Office, Major Market Areas and Its Competitors
Table 60. Samsung Electronics Customer-facing Technology Market Size (2020 VS 2025)
Table 61. Diebold Nixdorf Basic Information, Head Office, Major Market Areas and Its Competitors
Table 62. Diebold Nixdorf Customer-facing Technology Market Size (2020 VS 2025)
Table 63. Sony Basic Information, Head Office, Major Market Areas and Its Competitors
Table 64. Sony Customer-facing Technology Market Size (2020 VS 2025)
Table 65. NEC Display Solutions Basic Information, Head Office, Major Market Areas and Its Competitors
Table 66. NEC Display Solutions Customer-facing Technology Market Size (2020 VS 2025)
Table 67. Advancing Retail & Technology (CART) Basic Information, Head Office, Major Market Areas and Its Competitors
Table 68. Advancing Retail & Technology (CART) Customer-facing Technology Market Size (2020 VS 2025)
Table 69. LG Basic Information, Head Office, Major Market Areas and Its Competitors
Table 70. LG Customer-facing Technology Market Size (2020 VS 2025)
Table 71. Fujitsu Group Basic Information, Head Office, Major Market Areas and Its Competitors
Table 72. Fujitsu Group Customer-facing Technology Market Size (2020 VS 2025)
Table 73. Panasonic Basic Information, Head Office, Major Market Areas and Its Competitors
Table 74. Panasonic Customer-facing Technology Market Size (2020 VS 2025)
Table 75. MobileDemand Basic Information, Head Office, Major Market Areas and Its Competitors
Table 76. MobileDemand Customer-facing Technology Market Size (2020 VS 2025)
Table 77. Fabcon Basic Information, Head Office, Major Market Areas and Its Competitors
Table 78. Fabcon Customer-facing Technology Market Size (2020 VS 2025)
List of Figures
Figure 1. Picture of Customer-facing Technology
Figure 2. Customer-facing Technology Report Years Considered
Figure 3. Market Research Methodology
Figure 4. Global Customer-facing Technology Market Size Growth Rate 2021-2025 ($ Millions)
Figure 5. Customer-facing Technology Market Size by Region (2020 & 2025) ($ millions)
Figure 6. Global Customer-facing Technology Market Size Market Share by Type (2021-2025)
Figure 7. Global Digital Devices Market Size Growth Rate
Figure 8. Global Transactional Devices Market Size Growth Rate
Figure 9. Global Experiential Devices Market Size Growth Rate
Figure 10. Customer-facing Technology Consumed in Banking, Financial Services, And Insurance (BFSI)
Figure 11. Global Customer-facing Technology Market: Banking, Financial Services, And Insurance (BFSI) (2021-2025) ($ Millions)
Figure 12. Global Banking, Financial Services, And Insurance (BFSI) YoY Growth ($ Millions)
Figure 13. Customer-facing Technology Consumed in Retail
Figure 14. Global Customer-facing Technology Market: Retail (2021-2025) ($ Millions)
Figure 15. Global Retail YoY Growth ($ Millions)
Figure 16. Customer-facing Technology Consumed in Travel and Hospitality
Figure 17. Global Customer-facing Technology Market: Travel and Hospitality (2021-2025) ($ Millions)
Figure 18. Global Travel and Hospitality YoY Growth ($ Millions)
Figure 19. Customer-facing Technology Consumed in Automotive
Figure 20. Global Customer-facing Technology Market: Automotive (2021-2025) ($ Millions)
Figure 21. Global Automotive YoY Growth ($ Millions)
Figure 22. Customer-facing Technology Consumed in Healthcare
Figure 23. Global Customer-facing Technology Market: Healthcare (2021-2025) ($ Millions)
Figure 24. Global Healthcare YoY Growth ($ Millions)
Figure 25. Customer-facing Technology Consumed in Others
Figure 26. Global Customer-facing Technology Market: Others (2021-2025) ($ Millions)
Figure 27. Global Others YoY Growth ($ Millions)
Figure 28. Global Customer-facing Technology Market Size Market Share by Application (2021-2025)
Figure 29. Global Customer-facing Technology Market Size in Banking, Financial Services, And Insurance (BFSI) Growth Rate
Figure 30. Global Customer-facing Technology Market Size in Retail Growth Rate
Figure 31. Global Customer-facing Technology Market Size in Travel and Hospitality Growth Rate
Figure 32. Global Customer-facing Technology Market Size in Automotive Growth Rate
Figure 33. Global Customer-facing Technology Market Size in Healthcare Growth Rate
Figure 34. Global Customer-facing Technology Market Size in Others Growth Rate
Figure 35. Funding/Investment
Figure 36. Global Customer-facing Technology Market Size Market Share by Regions 2021-2025
Figure 37. Americas Customer-facing Technology Market Size 2021-2025 ($ Millions)
Figure 38. APAC Customer-facing Technology Market Size 2021-2025 ($ Millions)
Figure 39. Europe Customer-facing Technology Market Size 2021-2025 ($ Millions)
Figure 40. Americas Customer-facing Technology Market Size Market Share by Countries in 2020
Figure 41. Americas Customer-facing Technology Market Size Market Share by Type in 2020
Figure 42. Americas Customer-facing Technology Market Size Market Share by Application in 2020
Figure 43. United States Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 44. Canada Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 45. Mexico Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 46. APAC Customer-facing Technology Market Size Market Share by Regions in 2020
Figure 47. APAC Customer-facing Technology Market Size Market Share by Type in 2020
Figure 48. APAC Customer-facing Technology Market Size Market Share by Application in 2020
Figure 49. China Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 50. Japan Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 51. Korea Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 52. Southeast Asia Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 53. India Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 54. Australia Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 55. Europe Customer-facing Technology Market Size Market Share by Countries in 2020
Figure 56. Europe Customer-facing Technology Market Size Market Share by Type in 2020
Figure 57. Europe Customer-facing Technology Market Size Market Share by Application in 2020
Figure 58. Germany Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 59. France Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 60. UK Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 61. Italy Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Figure 62. Russia Customer-facing Technology Market Size Growth 2021-2025 ($ Millions)
Reason to Buy
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