COVID-19 Outbreak-Global Interactive Voice Response (IVR) Industry Market Report-Development Trends, Threats, Opportunities and Competitive Landscape in 2020
Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue.
The Interactive Voice Response (IVR) market revenue was xx.xx Million USD in 2019, and will reach xx.xx Million USD in 2025, with a CAGR of x.x% during 2020-2025.
Under COVID-19 outbreak globally, this report provides 360 degrees of analysis from supply chain, import and export control to regional government policy and future influence on the industry. Detailed analysis about market status (2015-2020), enterprise competition pattern, advantages and disadvantages of enterprise products, industry development trends (2020-2025), regional industrial layout characteristics and macroeconomic policies, industrial policy has also been included. From raw materials to end users of this industry are analyzed scientifically, the trends of product circulation and sales channel will be presented as well. Considering COVID-19, this report provides comprehensive and in-depth analysis on how the epidemic push this industry transformation and reform.
In COVID-19 outbreak, Chapter 2.2 of this report provides an analysis of the impact of COVID-19 on the global economy and the Interactive Voice Response (IVR) industry.
Chapter 3.7 covers the analysis of the impact of COVID-19 from the perspective of the industry chain.
In addition, chapters 7-11 consider the impact of COVID-19 on the regional economy.
The Interactive Voice Response (IVR) market can be split based on product types, major applications, and important countries as follows:
Key players in the global Interactive Voice Response (IVR) market covered in Chapter 12:
Cisco Systems Inc
Convergys Corp.
Syntellect Inc.
Philips Speech Processing
AT&T Inc.
Holly Connects
AVAYA, Inc.
Mitel Networks Corporation
IBM
Enghouse Systems Limited
Nuance Communications, Inc.
Dialogic Corporation
Aspect Software, Inc.
BCE, INC.
Healthcare Technology Systems (HTS)
Genesys Telecommunications Laboratories Inc.
Verizon Communications, Inc.
Voxeo Corporation
West Corporation
In Chapter 4 and 14.1, on the basis of types, the Interactive Voice Response (IVR) market from 2015 to 2025 is primarily split into:
Touch-Tone
Speech
In Chapter 5 and 14.2, on the basis of applications, the Interactive Voice Response (IVR) market from 2015 to 2025 covers:
BFSI
Pharma and Healthcare
ITES
Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 6, 7, 8, 9, 10, 11, 14:
North America (Covered in Chapter 7 and 14)
United States
Canada
Mexico
Europe (Covered in Chapter 8 and 14)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 9 and 14)
China
Japan
South Korea
Australia
India
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 10 and 14)
Saudi Arabia
UAE
Egypt
Nigeria
South Africa
Others
South America (Covered in Chapter 11 and 14)
Brazil
Argentina
Columbia
Chile
Others
Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
Table of Content
1 Interactive Voice Response (IVR) Introduction and Market Overview
1.1 Objectives of the Study
1.2 Overview of Interactive Voice Response (IVR)
1.3 Scope of The Study
1.3.1 Key Market Segments
1.3.2 Players Covered
1.3.3 COVID-19's impact on the Interactive Voice Response (IVR) industry
1.4 Methodology of The Study
1.5 Research Data Source
2 Executive Summary
2.1 Market Overview
2.1.1 Global Interactive Voice Response (IVR) Market Size, 2015 - 2020
2.1.2 Global Interactive Voice Response (IVR) Market Size by Type, 2015 - 2020
2.1.3 Global Interactive Voice Response (IVR) Market Size by Application, 2015 - 2020
2.1.4 Global Interactive Voice Response (IVR) Market Size by Region, 2015 - 2025
2.2 Business Environment Analysis
2.2.1 Global COVID-19 Status and Economic Overview
2.2.2 Influence of COVID-19 Outbreak on Interactive Voice Response (IVR) Industry Development
3 Industry Chain Analysis
3.1 Upstream Raw Material Suppliers of Interactive Voice Response (IVR) Analysis
3.2 Major Players of Interactive Voice Response (IVR)
3.3 Interactive Voice Response (IVR) Manufacturing Cost Structure Analysis
3.3.1 Production Process Analysis
3.3.2 Manufacturing Cost Structure of Interactive Voice Response (IVR)
3.3.3 Labor Cost of Interactive Voice Response (IVR)
3.4 Market Distributors of Interactive Voice Response (IVR)
3.5 Major Downstream Buyers of Interactive Voice Response (IVR) Analysis
3.6 The Impact of Covid-19 From the Perspective of Industry Chain
3.7 Regional Import and Export Controls Will Exist for a Long Time
3.8 Continued downward PMI Spreads Globally
4 Global Interactive Voice Response (IVR) Market, by Type
4.1 Global Interactive Voice Response (IVR) Value and Market Share by Type (2015-2020)
4.2 Global Interactive Voice Response (IVR) Production and Market Share by Type (2015-2020)
4.3 Global Interactive Voice Response (IVR) Value and Growth Rate by Type (2015-2020)
4.3.1 Global Interactive Voice Response (IVR) Value and Growth Rate of Touch-Tone
4.3.2 Global Interactive Voice Response (IVR) Value and Growth Rate of Speech
4.4 Global Interactive Voice Response (IVR) Price Analysis by Type (2015-2020)
5 Interactive Voice Response (IVR) Market, by Application
5.1 Downstream Market Overview
5.2 Global Interactive Voice Response (IVR) Consumption and Market Share by Application (2015-2020)
5.3 Global Interactive Voice Response (IVR) Consumption and Growth Rate by Application (2015-2020)
5.3.1 Global Interactive Voice Response (IVR) Consumption and Growth Rate of BFSI (2015-2020)
5.3.2 Global Interactive Voice Response (IVR) Consumption and Growth Rate of Pharma and Healthcare (2015-2020)
5.3.3 Global Interactive Voice Response (IVR) Consumption and Growth Rate of ITES (2015-2020)
6 Global Interactive Voice Response (IVR) Market Analysis by Regions
6.1 Global Interactive Voice Response (IVR) Sales, Revenue and Market Share by Regions
6.1.1 Global Interactive Voice Response (IVR) Sales by Regions (2015-2020)
6.1.2 Global Interactive Voice Response (IVR) Revenue by Regions (2015-2020)
6.2 North America Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
6.3 Europe Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
6.4 Asia-Pacific Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
6.5 Middle East and Africa Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
6.6 South America Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
7 North America Interactive Voice Response (IVR) Market Analysis by Countries
7.1 The Influence of COVID-19 on North America Market
7.2 North America Interactive Voice Response (IVR) Sales, Revenue and Market Share by Countries
7.2.1 North America Interactive Voice Response (IVR) Sales by Countries (2015-2020)
7.2.2 North America Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
7.3 United States Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
7.4 Canada Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
7.5 Mexico Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
8 Europe Interactive Voice Response (IVR) Market Analysis by Countries
8.1 The Influence of COVID-19 on Europe Market
8.2 Europe Interactive Voice Response (IVR) Sales, Revenue and Market Share by Countries
8.2.1 Europe Interactive Voice Response (IVR) Sales by Countries (2015-2020)
8.2.2 Europe Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
8.3 Germany Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
8.4 UK Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
8.5 France Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
8.6 Italy Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
8.7 Spain Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
8.8 Russia Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
9 Asia Pacific Interactive Voice Response (IVR) Market Analysis by Countries
9.1 The Influence of COVID-19 on Asia Pacific Market
9.2 Asia Pacific Interactive Voice Response (IVR) Sales, Revenue and Market Share by Countries
9.2.1 Asia Pacific Interactive Voice Response (IVR) Sales by Countries (2015-2020)
9.2.2 Asia Pacific Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
9.3 China Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
9.4 Japan Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
9.5 South Korea Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
9.6 India Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
9.7 Southeast Asia Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
9.8 Australia Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
10 Middle East and Africa Interactive Voice Response (IVR) Market Analysis by Countries
10.1 The Influence of COVID-19 on Middle East and Africa Market
10.2 Middle East and Africa Interactive Voice Response (IVR) Sales, Revenue and Market Share by Countries
10.2.1 Middle East and Africa Interactive Voice Response (IVR) Sales by Countries (2015-2020)
10.2.2 Middle East and Africa Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
10.3 Saudi Arabia Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
10.4 UAE Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
10.5 Egypt Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
10.6 Nigeria Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
10.7 South Africa Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
11 South America Interactive Voice Response (IVR) Market Analysis by Countries
11.1 The Influence of COVID-19 on Middle East and Africa Market
11.2 South America Interactive Voice Response (IVR) Sales, Revenue and Market Share by Countries
11.2.1 South America Interactive Voice Response (IVR) Sales by Countries (2015-2020)
11.2.2 South America Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
11.3 Brazil Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
11.4 Argentina Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
11.5 Columbia Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
11.6 Chile Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
12 Competitive Landscape
12.1 Cisco Systems Inc
12.1.1 Cisco Systems Inc Basic Information
12.1.2 Interactive Voice Response (IVR) Product Introduction
12.1.3 Cisco Systems Inc Production, Value, Price, Gross Margin 2015-2020
12.2 Convergys Corp.
12.2.1 Convergys Corp. Basic Information
12.2.2 Interactive Voice Response (IVR) Product Introduction
12.2.3 Convergys Corp. Production, Value, Price, Gross Margin 2015-2020
12.3 Syntellect Inc.
12.3.1 Syntellect Inc. Basic Information
12.3.2 Interactive Voice Response (IVR) Product Introduction
12.3.3 Syntellect Inc. Production, Value, Price, Gross Margin 2015-2020
12.4 Philips Speech Processing
12.4.1 Philips Speech Processing Basic Information
12.4.2 Interactive Voice Response (IVR) Product Introduction
12.4.3 Philips Speech Processing Production, Value, Price, Gross Margin 2015-2020
12.5 AT&T Inc.
12.5.1 AT&T Inc. Basic Information
12.5.2 Interactive Voice Response (IVR) Product Introduction
12.5.3 AT&T Inc. Production, Value, Price, Gross Margin 2015-2020
12.6 Holly Connects
12.6.1 Holly Connects Basic Information
12.6.2 Interactive Voice Response (IVR) Product Introduction
12.6.3 Holly Connects Production, Value, Price, Gross Margin 2015-2020
12.7 AVAYA, Inc.
12.7.1 AVAYA, Inc. Basic Information
12.7.2 Interactive Voice Response (IVR) Product Introduction
12.7.3 AVAYA, Inc. Production, Value, Price, Gross Margin 2015-2020
12.8 Mitel Networks Corporation
12.8.1 Mitel Networks Corporation Basic Information
12.8.2 Interactive Voice Response (IVR) Product Introduction
12.8.3 Mitel Networks Corporation Production, Value, Price, Gross Margin 2015-2020
12.9 IBM
12.9.1 IBM Basic Information
12.9.2 Interactive Voice Response (IVR) Product Introduction
12.9.3 IBM Production, Value, Price, Gross Margin 2015-2020
12.10 Enghouse Systems Limited
12.10.1 Enghouse Systems Limited Basic Information
12.10.2 Interactive Voice Response (IVR) Product Introduction
12.10.3 Enghouse Systems Limited Production, Value, Price, Gross Margin 2015-2020
12.11 Nuance Communications, Inc.
12.11.1 Nuance Communications, Inc. Basic Information
12.11.2 Interactive Voice Response (IVR) Product Introduction
12.11.3 Nuance Communications, Inc. Production, Value, Price, Gross Margin 2015-2020
12.12 Dialogic Corporation
12.12.1 Dialogic Corporation Basic Information
12.12.2 Interactive Voice Response (IVR) Product Introduction
12.12.3 Dialogic Corporation Production, Value, Price, Gross Margin 2015-2020
12.13 Aspect Software, Inc.
12.13.1 Aspect Software, Inc. Basic Information
12.13.2 Interactive Voice Response (IVR) Product Introduction
12.13.3 Aspect Software, Inc. Production, Value, Price, Gross Margin 2015-2020
12.14 BCE, INC.
12.14.1 BCE, INC. Basic Information
12.14.2 Interactive Voice Response (IVR) Product Introduction
12.14.3 BCE, INC. Production, Value, Price, Gross Margin 2015-2020
12.15 Healthcare Technology Systems (HTS)
12.15.1 Healthcare Technology Systems (HTS) Basic Information
12.15.2 Interactive Voice Response (IVR) Product Introduction
12.15.3 Healthcare Technology Systems (HTS) Production, Value, Price, Gross Margin 2015-2020
12.16 Genesys Telecommunications Laboratories Inc.
12.16.1 Genesys Telecommunications Laboratories Inc. Basic Information
12.16.2 Interactive Voice Response (IVR) Product Introduction
12.16.3 Genesys Telecommunications Laboratories Inc. Production, Value, Price, Gross Margin 2015-2020
12.17 Verizon Communications, Inc.
12.17.1 Verizon Communications, Inc. Basic Information
12.17.2 Interactive Voice Response (IVR) Product Introduction
12.17.3 Verizon Communications, Inc. Production, Value, Price, Gross Margin 2015-2020
12.18 Voxeo Corporation
12.18.1 Voxeo Corporation Basic Information
12.18.2 Interactive Voice Response (IVR) Product Introduction
12.18.3 Voxeo Corporation Production, Value, Price, Gross Margin 2015-2020
12.19 West Corporation
12.19.1 West Corporation Basic Information
12.19.2 Interactive Voice Response (IVR) Product Introduction
12.19.3 West Corporation Production, Value, Price, Gross Margin 2015-2020
13 Industry Outlook
13.1 Market Driver Analysis
13.1.2 Market Restraints Analysis
13.1.3 Market Trends Analysis
13.2 Merger, Acquisition and New Investment
13.3 News of Product Release
14 Global Interactive Voice Response (IVR) Market Forecast
14.1 Global Interactive Voice Response (IVR) Market Value & Volume Forecast, by Type (2020-2025)
14.1.1 Touch-Tone Market Value and Volume Forecast (2020-2025)
14.1.2 Speech Market Value and Volume Forecast (2020-2025)
14.2 Global Interactive Voice Response (IVR) Market Value & Volume Forecast, by Application (2020-2025)
14.2.1 BFSI Market Value and Volume Forecast (2020-2025)
14.2.2 Pharma and Healthcare Market Value and Volume Forecast (2020-2025)
14.2.3 ITES Market Value and Volume Forecast (2020-2025)
14.3 Interactive Voice Response (IVR) Market Analysis and Forecast by Region
14.3.1 North America Market Value and Consumption Forecast (2020-2025)
14.3.2 Europe Market Value and Consumption Forecast (2020-2025)
14.3.3 Asia Pacific Market Value and Consumption Forecast (2020-2025)
14.3.4 Middle East and Africa Market Value and Consumption Forecast (2020-2025)
14.3.5 South America Market Value and Consumption Forecast (2020-2025)
15 New Project Feasibility Analysis
15.1 Industry Barriers and New Entrants SWOT Analysis
15.1.1 Porter's Five Forces Analysis
15.1.2 New Entrants SWOT Analysis
15.2 Analysis and Suggestions on New Project Investment
Tables and Figures
List of Tables and Figures
Figure Product Picture of Interactive Voice Response (IVR)
Table Product Specification of Interactive Voice Response (IVR)
Table Interactive Voice Response (IVR) Key Market Segments
Table Key Players Interactive Voice Response (IVR) Covered
Figure Global Interactive Voice Response (IVR) Market Size, 2015 - 2025
Table Different Types of Interactive Voice Response (IVR)
Figure Global Interactive Voice Response (IVR) Value ($) Segment by Type from 2015-2020
Figure Global Interactive Voice Response (IVR) Market Share by Types in 2019
Table Different Applications of Interactive Voice Response (IVR)
Figure Global Interactive Voice Response (IVR) Value ($) Segment by Applications from 2015-2020
Figure Global Interactive Voice Response (IVR) Market Share by Applications in 2019
Figure Global Interactive Voice Response (IVR) Market Share by Regions in 2019
Figure North America Interactive Voice Response (IVR) Production Value ($) and Growth Rate (2015-2020)
Figure Europe Interactive Voice Response (IVR) Production Value ($) and Growth Rate (2015-2020)
Figure Asia Pacific Interactive Voice Response (IVR) Production Value ($) and Growth Rate (2015-2020)
Figure Middle East and Africa Interactive Voice Response (IVR) Production Value ($) and Growth Rate (2015-2020)
Figure South America Interactive Voice Response (IVR) Production Value ($) and Growth Rate (2015-2020)
Table Global COVID-19 Status and Economic Overview
Figure Global COVID-19 Status
Figure COVID-19 Comparison of Major Countries
Figure Industry Chain Analysis of Interactive Voice Response (IVR)
Table Upstream Raw Material Suppliers of Interactive Voice Response (IVR) with Contact Information
Table Major Players Headquarters, and Service Area of Interactive Voice Response (IVR)
Figure Major Players Production Value Market Share of Interactive Voice Response (IVR) in 2019
Table Major Players Interactive Voice Response (IVR) Product Types in 2019
Figure Production Process of Interactive Voice Response (IVR)
Figure Manufacturing Cost Structure of Interactive Voice Response (IVR)
Figure Channel Status of Interactive Voice Response (IVR)
Table Major Distributors of Interactive Voice Response (IVR) with Contact Information
Table Major Downstream Buyers of Interactive Voice Response (IVR) with Contact Information
Table Global Interactive Voice Response (IVR) Value ($) by Type (2015-2020)
Table Global Interactive Voice Response (IVR) Value Share by Type (2015-2020)
Figure Global Interactive Voice Response (IVR) Value Share by Type (2015-2020)
Table Global Interactive Voice Response (IVR) Production by Type (2015-2020)
Table Global Interactive Voice Response (IVR) Production Share by Type (2015-2020)
Figure Global Interactive Voice Response (IVR) Production Share by Type (2015-2020)
Figure Global Interactive Voice Response (IVR) Value ($) and Growth Rate of Touch-Tone (2015-2020)
Figure Global Interactive Voice Response (IVR) Value ($) and Growth Rate of Speech (2015-2020)
Figure Global Interactive Voice Response (IVR) Price by Type (2015-2020)
Figure Downstream Market Overview
Table Global Interactive Voice Response (IVR) Consumption by Application (2015-2020)
Table Global Interactive Voice Response (IVR) Consumption Market Share by Application (2015-2020)
Figure Global Interactive Voice Response (IVR) Consumption Market Share by Application (2015-2020)
Figure Global Interactive Voice Response (IVR) Consumption and Growth Rate of BFSI (2015-2020)
Figure Global Interactive Voice Response (IVR) Consumption and Growth Rate of Pharma and Healthcare (2015-2020)
Figure Global Interactive Voice Response (IVR) Consumption and Growth Rate of ITES (2015-2020)
Figure Global Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Global Interactive Voice Response (IVR) Revenue (M USD) and Growth (2015-2020)
Table Global Interactive Voice Response (IVR) Sales by Regions (2015-2020)
Table Global Interactive Voice Response (IVR) Sales Market Share by Regions (2015-2020)
Table Global Interactive Voice Response (IVR) Revenue (M USD) by Regions (2015-2020)
Table Global Interactive Voice Response (IVR) Revenue Market Share by Regions (2015-2020)
Table Global Interactive Voice Response (IVR) Revenue Market Share by Regions in 2015
Table Global Interactive Voice Response (IVR) Revenue Market Share by Regions in 2019
Figure North America Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Europe Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Asia-Pacific Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Middle East and Africa Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure South America Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure North America COVID-19 Confirmed Cases Major Distribution
Figure North America Interactive Voice Response (IVR) Revenue (M USD) and Growth (2015-2020)
Table North America Interactive Voice Response (IVR) Sales by Countries (2015-2020)
Table North America Interactive Voice Response (IVR) Sales Market Share by Countries (2015-2020)
Table North America Interactive Voice Response (IVR) Revenue (M USD) by Countries (2015-2020)
Table North America Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure United States Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Canada Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Mexico Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Europe COVID-19 Status
Figure Europe COVID-19 Confirmed Cases Major Distribution
Figure Europe Interactive Voice Response (IVR) Revenue (M USD) and Growth (2015-2020)
Table Europe Interactive Voice Response (IVR) Sales by Countries (2015-2020)
Table Europe Interactive Voice Response (IVR) Sales Market Share by Countries (2015-2020)
Table Europe Interactive Voice Response (IVR) Revenue (M USD) by Countries (2015-2020)
Table Europe Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure Germany Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure UK Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure France Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Italy Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Spain Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Russia Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Asia Pacific Interactive Voice Response (IVR) Revenue (M USD) and Growth (2015-2020)
Table Asia Pacific Interactive Voice Response (IVR) Sales by Countries (2015-2020)
Table Asia Pacific Interactive Voice Response (IVR) Sales Market Share by Countries (2015-2020)
Table Asia Pacific Interactive Voice Response (IVR) Revenue (M USD) by Countries (2015-2020)
Table Asia Pacific Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure China Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Japan Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure South Korea Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure India Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Southeast Asia Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Australia Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Middle East Interactive Voice Response (IVR) Revenue (M USD) and Growth (2015-2020)
Table Middle East Interactive Voice Response (IVR) Sales by Countries (2015-2020)
Table Middle East and Africa Interactive Voice Response (IVR) Sales Market Share by Countries (2015-2020)
Table Middle East and Africa Interactive Voice Response (IVR) Revenue (M USD) by Countries (2015-2020)
Table Middle East and Africa Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure Saudi Arabia Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure UAE Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Egypt Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Nigeria Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure South Africa Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure South America Interactive Voice Response (IVR) Revenue (M USD) and Growth (2015-2020)
Table South America Interactive Voice Response (IVR) Sales by Countries (2015-2020)
Table South America Interactive Voice Response (IVR) Sales Market Share by Countries (2015-2020)
Table South America Interactive Voice Response (IVR) Revenue (M USD) by Countries (2015-2020)
Table South America Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure Brazil Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Argentina Interactive Voice Response (IVR) Sales and Growth Rate (2015-2020)
Figure Columbia Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Chile Interactive Voice Response (IVR) Sales and Growth (2015-2020)
Figure Top 3 Market Share of Interactive Voice Response (IVR) Companies in 2019
Figure Top 6 Market Share of Interactive Voice Response (IVR) Companies in 2019
Table Major Players Production Value ($) Share (2015-2020)
Table Cisco Systems Inc Profile
Table Cisco Systems Inc Product Introduction
Figure Cisco Systems Inc Production and Growth Rate
Figure Cisco Systems Inc Value ($) Market Share 2015-2020
Table Convergys Corp. Profile
Table Convergys Corp. Product Introduction
Figure Convergys Corp. Production and Growth Rate
Figure Convergys Corp. Value ($) Market Share 2015-2020
Table Syntellect Inc. Profile
Table Syntellect Inc. Product Introduction
Figure Syntellect Inc. Production and Growth Rate
Figure Syntellect Inc. Value ($) Market Share 2015-2020
Table Philips Speech Processing Profile
Table Philips Speech Processing Product Introduction
Figure Philips Speech Processing Production and Growth Rate
Figure Philips Speech Processing Value ($) Market Share 2015-2020
Table AT&T Inc. Profile
Table AT&T Inc. Product Introduction
Figure AT&T Inc. Production and Growth Rate
Figure AT&T Inc. Value ($) Market Share 2015-2020
Table Holly Connects Profile
Table Holly Connects Product Introduction
Figure Holly Connects Production and Growth Rate
Figure Holly Connects Value ($) Market Share 2015-2020
Table AVAYA, Inc. Profile
Table AVAYA, Inc. Product Introduction
Figure AVAYA, Inc. Production and Growth Rate
Figure AVAYA, Inc. Value ($) Market Share 2015-2020
Table Mitel Networks Corporation Profile
Table Mitel Networks Corporation Product Introduction
Figure Mitel Networks Corporation Production and Growth Rate
Figure Mitel Networks Corporation Value ($) Market Share 2015-2020
Table IBM Profile
Table IBM Product Introduction
Figure IBM Production and Growth Rate
Figure IBM Value ($) Market Share 2015-2020
Table Enghouse Systems Limited Profile
Table Enghouse Systems Limited Product Introduction
Figure Enghouse Systems Limited Production and Growth Rate
Figure Enghouse Systems Limited Value ($) Market Share 2015-2020
Table Nuance Communications, Inc. Profile
Table Nuance Communications, Inc. Product Introduction
Figure Nuance Communications, Inc. Production and Growth Rate
Figure Nuance Communications, Inc. Value ($) Market Share 2015-2020
Table Dialogic Corporation Profile
Table Dialogic Corporation Product Introduction
Figure Dialogic Corporation Production and Growth Rate
Figure Dialogic Corporation Value ($) Market Share 2015-2020
Table Aspect Software, Inc. Profile
Table Aspect Software, Inc. Product Introduction
Figure Aspect Software, Inc. Production and Growth Rate
Figure Aspect Software, Inc. Value ($) Market Share 2015-2020
Table BCE, INC. Profile
Table BCE, INC. Product Introduction
Figure BCE, INC. Production and Growth Rate
Figure BCE, INC. Value ($) Market Share 2015-2020
Table Healthcare Technology Systems (HTS) Profile
Table Healthcare Technology Systems (HTS) Product Introduction
Figure Healthcare Technology Systems (HTS) Production and Growth Rate
Figure Healthcare Technology Systems (HTS) Value ($) Market Share 2015-2020
Table Genesys Telecommunications Laboratories Inc. Profile
Table Genesys Telecommunications Laboratories Inc. Product Introduction
Figure Genesys Telecommunications Laboratories Inc. Production and Growth Rate
Figure Genesys Telecommunications Laboratories Inc. Value ($) Market Share 2015-2020
Table Verizon Communications, Inc. Profile
Table Verizon Communications, Inc. Product Introduction
Figure Verizon Communications, Inc. Production and Growth Rate
Figure Verizon Communications, Inc. Value ($) Market Share 2015-2020
Table Voxeo Corporation Profile
Table Voxeo Corporation Product Introduction
Figure Voxeo Corporation Production and Growth Rate
Figure Voxeo Corporation Value ($) Market Share 2015-2020
Table West Corporation Profile
Table West Corporation Product Introduction
Figure West Corporation Production and Growth Rate
Figure West Corporation Value ($) Market Share 2015-2020
Table Market Driving Factors of Interactive Voice Response (IVR)
Table Merger, Acquisition and New Investment
Table Global Interactive Voice Response (IVR) Market Value ($) Forecast, by Type
Table Global Interactive Voice Response (IVR) Market Volume Forecast, by Type
Figure Global Interactive Voice Response (IVR) Market Value ($) and Growth Rate Forecast of Touch-Tone (2020-2025)
Figure Global Interactive Voice Response (IVR) Market Volume ($) and Growth Rate Forecast of Touch-Tone (2020-2025)
Figure Global Interactive Voice Response (IVR) Market Value ($) and Growth Rate Forecast of Speech (2020-2025)
Figure Global Interactive Voice Response (IVR) Market Volume ($) and Growth Rate Forecast of Speech (2020-2025)
Table Global Market Value ($) Forecast by Application (2020-2025)
Table Global Market Volume Forecast by Application (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of BFSI (2020-2025)
Figure Market Volume and Growth Rate Forecast of BFSI (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of Pharma and Healthcare (2020-2025)
Figure Market Volume and Growth Rate Forecast of Pharma and Healthcare (2020-2025)
Figure Market Value ($) and Growth Rate Forecast of ITES (2020-2025)
Figure Market Volume and Growth Rate Forecast of ITES (2020-2025)
Figure North America Market Value ($) and Growth Rate Forecast (2020-2025)
Figure North America Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Value ($) and Growth Rate Forecast (2020-2025)
Figure Europe Consumption and Growth Rate Forecast (2020-2025)
Figure Asia Pacific Market Value ($) and Growth Rate Forecast (2020-2025)
Figure Asia Pacific Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Value ($) and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Value ($) and Growth Rate Forecast (2020-2025)
Figure South America Consumption and Growth Rate Forecast (2020-2025)
Figure Porter's Five Forces Analysis
Table New Entrants SWOT Analysis
Table New Project Analysis of Investment Recovery
Reason to Buy
- Current and future of Telecommunications Market outlook in the developed and emerging markets
- Highlights key business priorities in order to assist companies to realign their business strategies
- The segment that is expected to dominate the Telecommunications Market
- Regions that are expected to witness the fastest growth during the forecast period
- Identify the latest developments, Telecommunications Market shares, and strategies employed by the major market players
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global Telecommunications Market
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets