Global Healthcare BPO Industry Outlook 2021: Overview, Opportunities, Key Companies and Forecast to 2027
Executive Summary
According to GRD Survey data, the global Healthcare BPO market was valued at million US$ in 2020 and is expected to reach million US$ by the end of 2027, growing at a CAGR of % in the forecast period 2021 and 2027.
This report studies the Healthcare BPO market dynamics from angles such as new entries, mergers and acquisitions, fundings, exit and major technology breakthroughs. Market performance is evaluated through market size (Million USD) by players, regions, product types and end industries. This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.
Geographically, this report is segmented into several key regions, with revenue, market share and growth Rate of Healthcare BPO in these regions, from 2016 to 2027, covering
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Italy, Spain and Russia, etc.)
Asia-Pacific (China, Japan, Korea, Southeast Asia, India, Australia)
South America (Brazil, Argentina, Colombia, etc.)
Middle East and Africa (Turkey, Saudi Arabia, South Africa, etc.)
Market Snapshot, By Product Type
Healthcare Payer BPO
Healthcare Provider BPO
Healthcare Pharmaceutical BPO
Market Snapshot, By Application
Research and Development
Manufacturing
Non-Clinical Services
Market Snapshot, By Region:
North America
United States
Canada
Mexico
Europe
Germany
France
UK
Italy
Russia
Spain
Asia Pacific
China
Japan
Korea
Southeast Asia
India
Australia
Central & South America
Brazil
Argentina
Colombia
Middle East & Africa
Iran
South Africa
Israel
Turkey
Saudi Arabia
Main Market Players Analyzed in this report, including:
Sutherland
Quintiles
PremierBPO
PPD
Parexel
Lonza
Inventiv
Indian Healthcare BPO
HCL
Genpact
GeBBS Healthcare
Firstsource
Covance
Cognizant
Charles Rivers
Catalent
Boehringer Ingelheim
Accenture
The study objectives of this report are:
To study and analyze the global Healthcare BPO market size (Million USD) by company, key regions/countries, products and application, history data from 2016 to 2020, and forecast to 2027.
To understand industry structure of Healthcare BPO market by identifying its various subsegments.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To identify the key global Healthcare BPO manufacturers and regional typical players, to define, describe and analyze their sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Healthcare BPO market with respect to individual growth trends, future prospects, and their contribution to the total market.
To project the value and volume of Healthcare BPO submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
In this study, the years considered to estimate the market size of Healthcare BPO are as follows:
History Year: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Year 2021 to 2027
This report includes the estimation of market size from top-down approach by analyzing major submarkets and their major driving factors, and verified from bottom-up approaches. Key players in the market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All percentage shares, splits, and breakdowns have been determined using secondary sources and verified from primary sources.
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders Considered in the study:
Raw material vendors
Distributors/traders/wholesalers/suppliers
Regulatory authorities, including government agencies and NGO
Commercial research & development (R&D) institutions
Importers and exporters
Government organizations, research organizations, and consulting firms
Trade/Industrial associations
End-use industries
Table of Contents
1 Market Definition & Scope
1.1 Definition & Scope
1.2 Healthcare BPO Product Specifications
1.3 Main Events (Entry, M&A, Exit, Technology and Capital Activity)
1.4 Global Healthcare BPO Market Performance and Outlook
2 Market Development Performance under COVID-19
2.1 Influencing Factors of Industry Development in the Next Five Years
2.1.1 Drivers
2.1.2 Restraints
2.1.3 Opportunities
2.2 Porter's Five Forces Analysis
2.3 Comparison of Alternatives and Healthcare BPO
3 3 Industrial Lift Cycle and Main Buyers Analysis
3.1 Industry Life Cycle Analysis
3.2 Key Buying Industries/Consumers
3.2.1 Major Buyers in Application One
3.2.2 Major Buyers in Application Two
3.2.1 Major Buyers in Application Three
4 Market Segment: by Type
4.1 Healthcare BPO Type Introduction
4.1.1 Healthcare Payer BPO
4.1.2 Healthcare Provider BPO
4.1.3 Healthcare Pharmaceutical BPO
4.2 Global Healthcare BPO Revenue by Type 2016-2021
5 Market Segment: by Application
5.1 Healthcare BPO Type Introduction
5.1.1 Research and Development
5.1.2 Manufacturing
5.1.3 Non-Clinical Services
5.2 Global Healthcare BPO Revenue by Application 2016-2021
6 Marke Segment: by Region
6.1 Global Healthcare BPO Market by Region
6.2 North America Healthcare BPO Market 2016-2021
6.3 Europe Healthcare BPO Market 2016-2021
6.4 Asia Pacific Healthcare BPO Market 2016-2021
6.5 South America Healthcare BPO Market 2016-2021
6.6 Middle East and Africa Healthcare BPO Market 2016-2021
7 North America
7.1 North America Healthcare BPO Market by Country 2016-2021
7.2 United States
7.3 Canada
7.4 Mexico
8 Europe
8.1 Europe Healthcare BPO Market by Country 2016-2021
8.2 Germany
8.3 France
8.4 UK
8.5 Italy
8.6 Russia
8.7 Spain
9 Asia Pacific
9.1 Asia Pacific Healthcare BPO Market by Country 2016-2021
9.2 China
9.3 Japan
9.4 Korea
9.5 Southeast Asia
9.6 India
9.7 Australia
10 South America
10.1 South America Healthcare BPO Market by Country 2016-2021
10.2 Brazil
10.3 Argentina
10.4 Colombia
11 Middle East and Africa
11.1 Middle East and Africa Healthcare BPO Market by Country 2016-2021
11.2 Turkey
11.3 Saudi Arabia
11.4 South Africa
12 Key Participants Company Information
3.1 Sutherland
3.1.1 Sutherland Company Information
3.1.2 Sutherland Healthcare BPO Product Portfolio, Specification and Application
3.1.3 Sutherland Healthcare BPO Revenue and Gross Margin (2019-2021)
3.1.4 Sutherland Key Development
3.2 Quintiles
3.2.1 Quintiles Company Information
3.2.2 Quintiles Healthcare BPO Product Portfolio, Specification and Application
3.2.3 Quintiles Healthcare BPO Revenue and Gross Margin (2019-2021)
3.2.4 Quintiles Key Development
3.3 PremierBPO
3.3.1 PremierBPO Company Information
3.3.2 PremierBPO Healthcare BPO Product Portfolio, Specification and Application
3.3.3 PremierBPO Healthcare BPO Revenue and Gross Margin (2019-2021)
3.3.4 PremierBPO Key Development
3.4 PPD
3.4.1 PPD Company Information
3.4.2 PPD Healthcare BPO Product Portfolio, Specification and Application
3.4.3 PPD Healthcare BPO Revenue and Gross Margin (2019-2021)
3.4.4 PPD Key Development
3.5 Parexel
3.5.1 Parexel Company Information
3.5.2 Parexel Healthcare BPO Product Portfolio, Specification and Application
3.5.3 Parexel Healthcare BPO Revenue and Gross Margin (2019-2021)
3.5.4 Parexel Key Development
3.6 Lonza
3.6.1 Lonza Company Information
3.6.2 Lonza Healthcare BPO Product Portfolio, Specification and Application
3.6.3 Lonza Healthcare BPO Revenue and Gross Margin (2019-2021)
3.6.4 Lonza Key Development
3.7 Inventiv
3.7.1 Inventiv Company Information
3.7.2 Inventiv Healthcare BPO Product Portfolio, Specification and Application
3.7.3 Inventiv Healthcare BPO Revenue and Gross Margin (2019-2021)
3.7.4 Lonza Key Development
3.9 HCL
3.9.1 HCL Company Information
3.9.2 HCL Healthcare BPO Product Portfolio, Specification and Application
3.9.3 HCL Healthcare BPO Revenue and Gross Margin (2019-2021)
3.9.4 HCL Key Development
3.8 Indian Healthcare BPO
3.8.1 Indian Healthcare BPO Company Information
3.8.2 Indian Healthcare BPO Healthcare BPO Product Portfolio, Specification and Application
3.8.3 Indian Healthcare BPO Healthcare BPO Revenue and Gross Margin (2019-2021)
3.8.4 Indian Healthcare BPO Key Development
3.11 GeBBS Healthcare
3.11.1 GeBBS Healthcare Company Information
3.11.2 GeBBS Healthcare Healthcare BPO Product Portfolio, Specification and Application
3.11.3 GeBBS Healthcare Healthcare BPO Revenue and Gross Margin (2019-2021)
3.11.4 GeBBS Healthcare Key Development
3.12 Firstsource
3.12.1 Firstsource Company Information
3.12.2 Firstsource Healthcare BPO Product Portfolio, Specification and Application
3.12.3 Firstsource Healthcare BPO Revenue and Gross Margin (2019-2021)
3.12.4 Firstsource Key Development
3.13 Covance
3.13.1 Covance Company Information
3.13.2 Covance Healthcare BPO Product Portfolio, Specification and Application
3.13.3 Covance Healthcare BPO Revenue and Gross Margin (2019-2021)
3.13.4 Covance Key Development
3.14 Cognizant
3.14.1 Cognizant Company Information
3.14.2 Cognizant Healthcare BPO Product Portfolio, Specification and Application
3.14.3 Cognizant Healthcare BPO Revenue and Gross Margin (2019-2021)
3.14.4 Cognizant Key Development
3.15 Charles Rivers
3.15.1 Charles Rivers Company Information
3.15.2 Charles Rivers Healthcare BPO Product Portfolio, Specification and Application
3.15.3 Charles Rivers Healthcare BPO Revenue and Gross Margin (2019-2021)
3.15.4 Charles Rivers Key Development
3.17 Boehringer Ingelheim
3.18 Accenture
13 Global Healthcare BPO Market Forecast by Region by Type and by Application
13.1 Global Healthcare BPO Revenue Forecast 2022-2027
13.2 Global Healthcare BPO Forecast by Regions
13.3 Global Healthcare BPO Forecast by Type
13.4 Global Healthcare BPO Forecast by Application
14 Analyst Views and Conclusions
15 Methodology and Data Source
15.1 Methodology
15.2 Research Data Source
15.2.1 Secondary Data
15.2.2 Primary Data
15.2.3 Market Size Estimation
15.3 Legal Disclaimer
List of Tables
Table 1: Global Healthcare BPO Production Specifications
Table 2: Drivers in Healthcare BPO Market
Table 3: Restraints Healthcare BPO Market
Table 4: Opportunity in Healthcare BPO Market
Table 5: Comparion of Alternative and Healthcare BPO
Table 6: Healthcare BPO Raw Materials Key Suppliers List
Table 7: Healthcare BPO Distributors List
Table 8: Healthcare BPO Major Buyers in Application One
Table 9: Healthcare BPO Major Buyers in Application Two
Table 10: Healthcare BPO Major Buyers in Application Three
Table 11: Global Healthcare BPO Revenue (Million USD) by Type 2016-2021
Table 12: Global Healthcare BPO Revenue Market Share by Type 2016-2021
Table 18: Global Healthcare BPO Revenue (Million USD) by Application 2016-2021
Table 19: Global Healthcare BPO Revenue Market Share by Application 2016-2021
Table 20: Global Healthcare BPO Revenue (Million USD) by Region 2016-2021
Table 21: Global Healthcare BPO Revenue Market Share by Region 2016-2021
Table 22: North America Healthcare BPO Revenue (Million USD) by Country 2016-2021
Table 23: North America Healthcare BPO Revenue Market Share by Country 2016-2021)
Table 24: Europe Healthcare BPO Revenue (Million USD) by Country 2016-2021
Table 25: Europe Healthcare BPO Revenue Market Share by Country 2016-2021)
Table 26: Asia Pacific Healthcare BPO Revenue (Million USD) by Country 2016-2021
Table 27: Asia Pacific Healthcare BPO Revenue Market Share by Country 2016-2021)
Table 28: South America Healthcare BPO Revenue (Million USD) by Country 2016-2021
Table 29: South America Healthcare BPO Revenue Market Share by Country 2016-2021)
Table 30: Middle East and Africa Healthcare BPO Revenue (Million USD) by Country 2016-2021
Table 31: Middle East and Africa Healthcare BPO Revenue Market Share by Country 2016-2021)
Table 32 Sutherland Company Information
Table 33 Sutherland Healthcare BPO Product Portfolio, Specification and Application
Table 34 Sutherland Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 35 Quintiles Company Information
Table 36 Quintiles Healthcare BPO Product Portfolio, Specification and Application
Table 37 Quintiles Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 38 PremierBPO Company Information
Table 39 PremierBPO Healthcare BPO Product Portfolio, Specification and Application
Table 40 PremierBPO Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 41 PPD Company Information
Table 42 PPD Healthcare BPO Product Portfolio, Specification and Application
Table 43 PPD Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 44 Parexel Company Information
Table 45 Parexel Healthcare BPO Product Portfolio, Specification and Application
Table 46 Parexel Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 47 Lonza Company Information
Table 48 Lonza Healthcare BPO Product Portfolio, Specification and Application
Table 49 Lonza Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 50 Inventiv Company Information
Table 51 Inventiv Healthcare BPO Product Portfolio, Specification and Application
Table 52 Inventiv Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 53 Indian Healthcare BPO Company Information
Table 54 Indian Healthcare BPO Healthcare BPO Product Portfolio, Specification and Application
Table 55 Indian Healthcare BPO Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 56 HCL Company Information
Table 57 HCL Healthcare BPO Product Portfolio, Specification and Application
Table 58 HCL Healthcare BPO Revenue and Gross Margin (2019-2021)
Table 59: Global Healthcare BPO Revenue (Million USD) Forecast by Region (2022-2027)
Table 60: Global Healthcare BPO Revenue Market Share Forecast by Region (2022-2027)
Table 61: Global Healthcare BPO Revenue (Million USD) Forecast by Type (2022-2027)
Table 62: Global Healthcare BPO Revenue Market Share Forecast by Type (2022-2027)
Table 63: Global Healthcare BPO Revenue (Million USD) Forecast by Application (2022-2027)
Table 64: Global Healthcare BPO Revenue Market Share Forecast by Application (2022-2027)
Tables and Figures
List of Figures
Figure 1: Healthcare BPO Picture
Figure 2: Global Healthcare BPO Market Size (Million USD) and Growth Rate (2016-2027)
Figure 3: Porter's Five Forces Analysis
Figure 4: Healthcare BPO Industry Life Cycle
Figure 5: Product Picture of Healthcare Payer BPO
Figure 6: Product Picture of Healthcare Provider BPO
Figure 9: Global Healthcare BPO Revenue Market Share by Type, 2020
Reason to Buy
- Current and future of Pharma & Healthcare Market outlook in the developed and emerging markets
- Highlights key business priorities in order to assist companies to realign their business strategies
- The segment that is expected to dominate the Pharma & Healthcare Market
- Regions that are expected to witness the fastest growth during the forecast period
- Identify the latest developments, Pharma & Healthcare Market shares, and strategies employed by the major market players
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global Pharma & Healthcare Market
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets