1. Home
  2. Service & Software
  3. Global Conversational Industry Outlook 2021: Overview, Opportunities, Key Companies and Forecast to 2027

Global Conversational Industry Outlook 2021: Overview, Opportunities, Key Companies and Forecast to 2027

Publication Month: Sep 2021 | No. of Pages: 101 Published By: GRD Survey
Single User License: US $ 3980
Corporate User License: US $ 7960

Executive Summary

According to GRD Survey data, the global Conversational market was valued at million US$ in 2020 and is expected to reach million US$ by the end of 2027, growing at a CAGR of % in the forecast period 2021 and 2027.

This report studies the Conversational market dynamics from angles such as new entries, mergers and acquisitions, fundings, exit and major technology breakthroughs. Market performance is evaluated through market size (Million USD) by players, regions, product types and end industries. This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.

Geographically, this report is segmented into several key regions, with revenue, market share and growth Rate of Conversational in these regions, from 2016 to 2027, covering
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Italy, Spain and Russia, etc.)
Asia-Pacific (China, Japan, Korea, Southeast Asia, India, Australia)
South America (Brazil, Argentina, Colombia, etc.)
Middle East and Africa (Turkey, Saudi Arabia, South Africa, etc.)

Market Snapshot, By Product Type
Cloud Based
On-Premises

Market Snapshot, By Application
Large Enterprises
SMEs

Market Snapshot, By Region:
North America
United States
Canada
Mexico
Europe
Germany
France
UK
Italy
Russia
Spain
Asia Pacific
China
Japan
Korea
Southeast Asia
India
Australia
Central & South America
Brazil
Argentina
Colombia
Middle East & Africa
Iran
South Africa
Israel
Turkey
Saudi Arabia

Main Market Players Analyzed in this report, including:
Whisbi
Verloop
Snaps
Saleswhale
LiveWorld
Intercom
iAdvize
HubSpot
Drift
Conversica
Automat

The study objectives of this report are:
To study and analyze the global Conversational market size (Million USD) by company, key regions/countries, products and application, history data from 2016 to 2020, and forecast to 2027.
To understand industry structure of Conversational market by identifying its various subsegments.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To identify the key global Conversational manufacturers and regional typical players, to define, describe and analyze their sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Conversational market with respect to individual growth trends, future prospects, and their contribution to the total market.
To project the value and volume of Conversational submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of Conversational are as follows:
History Year: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Year 2021 to 2027

This report includes the estimation of market size from top-down approach by analyzing major submarkets and their major driving factors, and verified from bottom-up approaches. Key players in the market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All percentage shares, splits, and breakdowns have been determined using secondary sources and verified from primary sources.

For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders Considered in the study:
Raw material vendors
Distributors/traders/wholesalers/suppliers
Regulatory authorities, including government agencies and NGO
Commercial research & development (R&D) institutions
Importers and exporters
Government organizations, research organizations, and consulting firms
Trade/Industrial associations
End-use industries

Table of Contents

1 Market Definition & Scope
1.1 Definition & Scope
1.2 Conversational Product Specifications
1.3 Main Events (Entry, M&A, Exit, Technology and Capital Activity)
1.4 Global Conversational Market Performance and Outlook

2 Market Development Performance under COVID-19
2.1 Influencing Factors of Industry Development in the Next Five Years
2.1.1 Drivers
2.1.2 Restraints
2.1.3 Opportunities
2.2 Porter's Five Forces Analysis
2.3 Comparison of Alternatives and Conversational

3 3 Industrial Lift Cycle and Main Buyers Analysis
3.1 Industry Life Cycle Analysis
3.2 Key Buying Industries/Consumers
3.2.1 Major Buyers in Application One
3.2.2 Major Buyers in Application Two
3.2.1 Major Buyers in Application Three

4 Market Segment: by Type
4.1 Conversational Type Introduction
4.1.1 Cloud Based
4.1.2 On-Premises
4.2 Global Conversational Revenue by Type 2016-2021

5 Market Segment: by Application
5.1 Conversational Type Introduction
5.1.1 Large Enterprises
5.1.2 SMEs
5.2 Global Conversational Revenue by Application 2016-2021

6 Marke Segment: by Region
6.1 Global Conversational Market by Region
6.2 North America Conversational Market 2016-2021
6.3 Europe Conversational Market 2016-2021
6.4 Asia Pacific Conversational Market 2016-2021
6.5 South America Conversational Market 2016-2021
6.6 Middle East and Africa Conversational Market 2016-2021

7 North America
7.1 North America Conversational Market by Country 2016-2021
7.2 United States
7.3 Canada
7.4 Mexico

8 Europe
8.1 Europe Conversational Market by Country 2016-2021
8.2 Germany
8.3 France
8.4 UK
8.5 Italy
8.6 Russia
8.7 Spain

9 Asia Pacific
9.1 Asia Pacific Conversational Market by Country 2016-2021
9.2 China
9.3 Japan
9.4 Korea
9.5 Southeast Asia
9.6 India
9.7 Australia

10 South America
10.1 South America Conversational Market by Country 2016-2021
10.2 Brazil
10.3 Argentina
10.4 Colombia

11 Middle East and Africa
11.1 Middle East and Africa Conversational Market by Country 2016-2021
11.2 Turkey
11.3 Saudi Arabia
11.4 South Africa

12 Key Participants Company Information
3.1 Whisbi
3.1.1 Whisbi Company Information
3.1.2 Whisbi Conversational Product Portfolio, Specification and Application
3.1.3 Whisbi Conversational Revenue and Gross Margin (2019-2021)
3.1.4 Whisbi Key Development
3.2 Verloop
3.2.1 Verloop Company Information
3.2.2 Verloop Conversational Product Portfolio, Specification and Application
3.2.3 Verloop Conversational Revenue and Gross Margin (2019-2021)
3.2.4 Verloop Key Development
3.3 Snaps
3.3.1 Snaps Company Information
3.3.2 Snaps Conversational Product Portfolio, Specification and Application
3.3.3 Snaps Conversational Revenue and Gross Margin (2019-2021)
3.3.4 Snaps Key Development
3.4 Saleswhale
3.4.1 Saleswhale Company Information
3.4.2 Saleswhale Conversational Product Portfolio, Specification and Application
3.4.3 Saleswhale Conversational Revenue and Gross Margin (2019-2021)
3.4.4 Saleswhale Key Development
3.5 LiveWorld
3.5.1 LiveWorld Company Information
3.5.2 LiveWorld Conversational Product Portfolio, Specification and Application
3.5.3 LiveWorld Conversational Revenue and Gross Margin (2019-2021)
3.5.4 LiveWorld Key Development
3.6 Intercom
3.6.1 Intercom Company Information
3.6.2 Intercom Conversational Product Portfolio, Specification and Application
3.6.3 Intercom Conversational Revenue and Gross Margin (2019-2021)
3.6.4 Intercom Key Development
3.7 iAdvize
3.7.1 iAdvize Company Information
3.7.2 iAdvize Conversational Product Portfolio, Specification and Application
3.7.3 iAdvize Conversational Revenue and Gross Margin (2019-2021)
3.7.4 Intercom Key Development
3.9 Drift
3.9.1 Drift Company Information
3.9.2 Drift Conversational Product Portfolio, Specification and Application
3.9.3 Drift Conversational Revenue and Gross Margin (2019-2021)
3.9.4 Drift Key Development
3.8 HubSpot
3.8.1 HubSpot Company Information
3.8.2 HubSpot Conversational Product Portfolio, Specification and Application
3.8.3 HubSpot Conversational Revenue and Gross Margin (2019-2021)
3.8.4 HubSpot Key Development
3.11 Automat
3.11.1 Automat Company Information
3.11.2 Automat Conversational Product Portfolio, Specification and Application
3.11.3 Automat Conversational Revenue and Gross Margin (2019-2021)
3.11.4 Automat Key Development

13 Global Conversational Market Forecast by Region by Type and by Application
13.1 Global Conversational Revenue Forecast 2022-2027
13.2 Global Conversational Forecast by Regions
13.3 Global Conversational Forecast by Type
13.4 Global Conversational Forecast by Application

14 Analyst Views and Conclusions
15 Methodology and Data Source
15.1 Methodology
15.2 Research Data Source
15.2.1 Secondary Data
15.2.2 Primary Data
15.2.3 Market Size Estimation
15.3 Legal Disclaimer


List of Tables

Table 1: Global Conversational Production Specifications
Table 2: Drivers in Conversational Market
Table 3: Restraints Conversational Market
Table 4: Opportunity in Conversational Market
Table 5: Comparion of Alternative and Conversational
Table 6: Conversational Raw Materials Key Suppliers List
Table 7: Conversational Distributors List
Table 8: Conversational Major Buyers in Application One
Table 9: Conversational Major Buyers in Application Two
Table 10: Conversational Major Buyers in Application Three
Table 11: Global Conversational Revenue (Million USD) by Type 2016-2021
Table 12: Global Conversational Revenue Market Share by Type 2016-2021
Table 18: Global Conversational Revenue (Million USD) by Application 2016-2021
Table 19: Global Conversational Revenue Market Share by Application 2016-2021
Table 20: Global Conversational Revenue (Million USD) by Region 2016-2021
Table 21: Global Conversational Revenue Market Share by Region 2016-2021
Table 22: North America Conversational Revenue (Million USD) by Country 2016-2021
Table 23: North America Conversational Revenue Market Share by Country 2016-2021)
Table 24: Europe Conversational Revenue (Million USD) by Country 2016-2021
Table 25: Europe Conversational Revenue Market Share by Country 2016-2021)
Table 26: Asia Pacific Conversational Revenue (Million USD) by Country 2016-2021
Table 27: Asia Pacific Conversational Revenue Market Share by Country 2016-2021)
Table 28: South America Conversational Revenue (Million USD) by Country 2016-2021
Table 29: South America Conversational Revenue Market Share by Country 2016-2021)
Table 30: Middle East and Africa Conversational Revenue (Million USD) by Country 2016-2021
Table 31: Middle East and Africa Conversational Revenue Market Share by Country 2016-2021)
Table 32 Whisbi Company Information
Table 33 Whisbi Conversational Product Portfolio, Specification and Application
Table 34 Whisbi Conversational Revenue and Gross Margin (2019-2021)
Table 35 Verloop Company Information
Table 36 Verloop Conversational Product Portfolio, Specification and Application
Table 37 Verloop Conversational Revenue and Gross Margin (2019-2021)
Table 38 Snaps Company Information
Table 39 Snaps Conversational Product Portfolio, Specification and Application
Table 40 Snaps Conversational Revenue and Gross Margin (2019-2021)
Table 41 Saleswhale Company Information
Table 42 Saleswhale Conversational Product Portfolio, Specification and Application
Table 43 Saleswhale Conversational Revenue and Gross Margin (2019-2021)
Table 44 LiveWorld Company Information
Table 45 LiveWorld Conversational Product Portfolio, Specification and Application
Table 46 LiveWorld Conversational Revenue and Gross Margin (2019-2021)
Table 47 Intercom Company Information
Table 48 Intercom Conversational Product Portfolio, Specification and Application
Table 49 Intercom Conversational Revenue and Gross Margin (2019-2021)
Table 50 iAdvize Company Information
Table 51 iAdvize Conversational Product Portfolio, Specification and Application
Table 52 iAdvize Conversational Revenue and Gross Margin (2019-2021)
Table 53 HubSpot Company Information
Table 54 HubSpot Conversational Product Portfolio, Specification and Application
Table 55 HubSpot Conversational Revenue and Gross Margin (2019-2021)
Table 56 Drift Company Information
Table 57 Drift Conversational Product Portfolio, Specification and Application
Table 58 Drift Conversational Revenue and Gross Margin (2019-2021)
Table 59: Global Conversational Revenue (Million USD) Forecast by Region (2022-2027)
Table 60: Global Conversational Revenue Market Share Forecast by Region (2022-2027)
Table 61: Global Conversational Revenue (Million USD) Forecast by Type (2022-2027)
Table 62: Global Conversational Revenue Market Share Forecast by Type (2022-2027)
Table 63: Global Conversational Revenue (Million USD) Forecast by Application (2022-2027)
Table 64: Global Conversational Revenue Market Share Forecast by Application (2022-2027)

Tables and Figures

List of Figures

Figure 1: Conversational Picture
Figure 2: Global Conversational Market Size (Million USD) and Growth Rate (2016-2027)
Figure 3: Porter's Five Forces Analysis
Figure 4: Conversational Industry Life Cycle
Figure 5: Product Picture of Cloud Based
Figure 6: Product Picture of On-Premises
Figure 9: Global Conversational Revenue Market Share by Type, 2020


Reason to Buy

  • Current and future of Service & Software Market outlook in the developed and emerging markets
  • Highlights key business priorities in order to assist companies to realign their business strategies
  • The segment that is expected to dominate the Service & Software Market
  • Regions that are expected to witness the fastest growth during the forecast period
  • Identify the latest developments, Service & Software Market shares, and strategies employed by the major market players
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global Service & Software Market
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets